PERSONAL DATA
We will only use the information provided by you through our website in accordance with the Data Protection Act 1998.
This data will enable us to process your order both at Inchyra Designs and to inform you of other Inchyra Designs products and news.
You will be given the opportunity to opt not to receive any further news or product information from Inchyra Designs Ltd.
YOUR RIGHT TO COMPLAIN TO US
You have the right to complain to us if you are unhappy with how we have handled your personal data. We take all such complaints seriously and will respond promptly.
Please contact us in writing with details of your concern:
• Email: privacy@inchyra.com
• Post: Inchyra Designs Ltd, Inchyra House, Glencarse, Perth, PH2 7LU, UK
What happens next
We will acknowledge your complaint within 30 days of receiving it and provide a full response without undue delay. Our response will set out our findings, any action taken, and your right to escalate if you remain dissatisfied.
Escalating to the ICO
If you are not satisfied with our response, you may complain to the Information Commissioner's Office (ICO), the UK's data protection regulator. The ICO expects individuals to contact the relevant organisation first, so we encourage you to use our complaints process in the first instance.
• Website: www.ico.org.uk/make-a-complaint
• Helpline: 0303 123 1113
COOKIES
Cookies are small text files that websites send to your computer. A cookie can be thought of as an Internet user's identification card. They let the website know when the user has returned. This lets the site bring up information relevant to that user, for example your name, past orders etc.
Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit.
Cookies are not computer programs and can't read other information saved on your hard drive. They cannot be used to disseminate viruses or to get a user's email address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website. It is possible to opt out of cookies via your browser’s cookie settings, but if you do this you will not be able to shop from this website as the functions of the website are dependent on cookies. Please note that cookies are computer specific so if you log on to any site from a different computer the cookie settings on that computer will apply.